Deadline
Requests must be made within 7 calendar days of confirmed purchase.
Refund policy
7-day guarantee to evaluate the product.
If UTOS Travel isn't right for your prep, request a refund within the configured guarantee period.
Processing
After approval, payment is refunded by the external provider according to your financial institution's timelines.
Access
When a refund is processed, product access may be revoked automatically.
How to request
Contact support using the email listed in the app or purchase confirmation, including your account email and purchase date.